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Top 8 Advantages of Using Chatbots in Retail

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Chatbots development being a software program offers a natural media to interact with the end-user. Unlike traditional software which comes in a predetermined order, chatbots offer a more intuitive interface to the users. They are the gift of the advanced Natural language Processing, Machine Learning, and Data Analytics. Today, we are talking about the benefits of using  chatbots  for retail. Read on to know more. Conversational Commerce Chatbots  is the new way to shop online, with their ability to understand natural language, offering a recommended range of products, contextual feedback, and learning from earlier browsing history to offer better recommendations, etc. Omni-Channel  Presence The  chatbots   are deployed  on different platforms such as Facebook, SMS, and Twitter etc., where  the presence of  customer already exists and this encourages multi-channel engagement leading to increased in brand perception and outreach. Increased Revenue This kind of c

Sectors That Will Happily Embrace Automation In India

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As digital India has long been the focus of our government, so do the new budget 2018 says that the government is willing to invest in Research & Development in Robotic Process Automation, Machine Learning etc. Indian government decision to  implement  technology to push the overall growth of the county is remarkable. While several industries have already embraced automation, the government’s focus will encourage more companies to embrace new technologies. Here we are talking about 5 sectors that are more likely to be favorites of automation Healthcare:   RPA  and AI  can be   utilized  beneficially for different purposes. There are different studies that are shaking hands with these new technologies to boost the speed of innovation. For instance like the use of robotics for surgery. So far, AI is trying to solve problems in areas like hyper-targeted drugs, personal genetics, diagnosis  and also   consumerization  of healthcare.  Real Estate:  The real estate

How Retail Industry Can Use Machine Learning?

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Today, customers are knowledgeable; almost 81% of customers conduct independent research before entering the store. Image source: https://pixabay.com/en/e-commerce-shopping-online-buy-3406613/ Mobile apps, Shopping carts. Online payment portals and discount couponing websites have changed the way we used to shop. It has become easier to shop your favorite products from social media and compare prices without even leaving the store. Implementing Machine Learning Tools Has Enhanced Customer Experience Have you lately logged on to any of the e-commerce websites? Have you noticed the change? For example, log-on to Amazon.com and you will be welcomed with an entirely new shopping experience…only if you have witnessed it. The advertisements and the special deals are all tailored to suit your unique shopping behavior based on your previous browsing habits. 5 Machine Learning Quality to Improve Your Customer Interaction and Experience Search Analysis: After actualizing machine learning, web

5 Important Things to Consider While Selecting an RPA Tool

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RPA is right now one of the hot topics in the technology sector. No doubt businesses are also opting for it to accelerate their regular work process and letting their employee try other creative tasks. As choosing the RPA tool plays an important role in the automation journey. So, to help you out we have collated some points to remember while selecting the RPA tool. Ease of Use:   Some tools don’t need IT the expertise to control. They come with the simple record and playback based automation. These tools are user-friendly too. You will also find some tools to be technically sophisticated than other. What is recommended is that business must go according to their need and opt for the platform which can be operated with minimal technical know-how as well. Reliability:   Though RPA tools are relatively new, you still can judge and opt for the reliable one. Look for the robustness of the underlying automation framework on which the platform is developed. Also, check

How to Deal with the Top 5 Challenges in Implementing RPA?

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Robotic Process Automation is a rapid change that is disrupting many industries. Implementing RPA could really help your business process to finish fast, digitize workforce, create big data and solve several other IT issues that your company might be facing. Well, looking after its benefits like: Software robots actually cost less than full-time employees. You can save about 30% costs on productivity output Robots can work efficiently for 24/7 without breaks which allows tasks to be completed much faster RPA helps with accurate and error-free task completion which enhance the work quality Improved efficiency by auditing and digitizing process data Guaranteeing business tasks and procedures observe rules and regulations. Read the full blog here: https://www.sphinx-solution.com/blog/what-is-rpa-a-revolution-in-business-process-automation/ Implementing RPA into specific company might sound ideal and in the majority of the ways, it is. But before approaching any RPA service provider , ro

5 Important Things to Check with RPA Service Providers

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We understand your excitement to opt Robotic Process Automation to boost the productivity of your business. The RPA service provider companies opt for different  RPA tool   to make the software work for you. The future is here and it is the right time to take the vital IT advantages. We at Sphinx Solution dealing with different business and clients and experiencing a surge in demand for our RPA services. So, to help the CIOs, we have collated a list of 5 important points to check with an RPA provider. 1.  Automation Roadmap : The technology is growing, so you need a provider you also have the plan to grow and enhance their services. Association with any company is for a long term. A good  RPA provider company   will offer you a clear automation roadmap of what is their idea of the project and how they are planning to grow in near future to remain a support for you.  2.  Scalability: Whenever you implement RPA in your organizational process, it is needed to scale the